Terms and Condition

Last Updated: August 26, 2026

Welcome to ShopVentra. These Terms and Conditions govern your access to and use of our website, including browsing, purchasing products, creating an account, and using any services available through the website.

By accessing or using our website, you agree to follow these Terms and Conditions. If you do not agree with any part of these terms, please do not use the website.

The website currently provides links to its Terms and Conditions, Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.

1. About ShopVentra

ShopVentra Fashion is an online shopping platform offering fashion and lifestyle products through its website.

For customer support, the contact details displayed in the website footer are:

Email: shopventraprivatelimited@gmail.com
Phone: +91 79771 76800
Address: 92 PH-II, Shanti Shopping, Wing 02, Mira Road, STN, Mira Road, Thane, Thane, Maharashtra, India, 4011076

2. Acceptance of Terms

By using this website, you confirm that:

  • You have read and understood these Terms and Conditions.
  • You agree to comply with all applicable laws and regulations.
  • The information you provide to us is accurate and complete.
  • You will not use the website for unlawful or fraudulent activities.

We reserve the right to update or modify these Terms and Conditions whenever necessary.

3. Website Usage

You may use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Copy, reproduce, modify, or distribute website content without permission.
  • Upload malicious software, viruses, or harmful code.
  • Use automated systems to interfere with website functionality.
  • Provide false or misleading information.

We may restrict or terminate access to the website if we believe a user has violated these terms.

4. Product Information

We make reasonable efforts to display product descriptions, images, prices, sizes, colors, and other information accurately.

However, minor differences may occur because of:

  • Screen and display settings.
  • Lighting conditions during product photography.
  • Manufacturing variations.
  • Availability or stock changes.

We reserve the right to correct errors, update product information, or modify product availability at any time.

5. Product Prices

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to:

  • Change product prices.
  • Introduce or remove discounts.
  • Correct pricing errors.
  • Modify promotional offers.

If a pricing error affects an order already placed, we may contact the customer before processing the order.

6. Orders and Order Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to cancel or reject an order for reasons including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Payment-related issues.
  • Suspected fraudulent activity.
  • Incorrect shipping information.
  • Other operational or technical reasons.

If we cancel an order after receiving payment, the applicable amount will be refunded according to our refund procedures.

7. Customer Information

Customers are responsible for providing accurate information when placing an order.

This may include:

  • Full name.
  • Mobile number.
  • Email address.
  • Billing address.
  • Shipping address.
  • Payment information.

ShopVentra Fashion will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

8. Payments

Customers must complete payment using the payment methods made available on the website.

You agree that:

  • Payment information provided by you must be accurate.
  • You must have authorization to use the selected payment method.
  • You will not use another person’s payment method without permission.

Orders may be cancelled if a payment is unsuccessful, reversed, disputed, or suspected to be fraudulent.

9. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe communicated on the website.

However, delivery times may vary because of:

  • Courier delays.
  • Weather conditions.
  • Public holidays.
  • Natural disasters.
  • Incorrect customer information.
  • Logistics or transportation issues.
  • Other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for detailed delivery terms.

10. Returns and Refunds

Returns and refunds are subject to the conditions specified in our Return & Refund Policy.

Customers should review the applicable policy before placing an order.

Products may be subject to specific return conditions depending on their category, condition, packaging, and other applicable requirements.

11. Order Cancellation

Customers may request cancellation of an order subject to our Cancellation Policy.

Once an order has been processed, packed, dispatched, or shipped, cancellation may no longer be possible.

Any eligible refund will be processed according to the applicable refund procedure.

12. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Text
  • Website design
  • Layout
  • Icons
  • Product descriptions

may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, or commercially exploit website content without prior written permission.

13. Third-Party Services and Links

The website may use third-party services, payment gateways, courier services, analytics tools, or external links.

We are not responsible for the content, availability, policies, security, or practices of independent third-party websites or services.

Your use of third-party services may also be subject to their respective terms and policies.

14. Website Availability

We aim to keep the website available and functioning properly. However, uninterrupted access cannot be guaranteed.

The website may occasionally become unavailable because of:

  • Maintenance.
  • Technical problems.
  • Server issues.
  • Security incidents.
  • Software updates.
  • Internet or network problems.
  • Circumstances beyond our control.

15. Limitation of Liability

To the maximum extent permitted by applicable law, ShopVentra Fashion shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

We are also not responsible for delays or failures caused by circumstances outside our reasonable control.

16. Indemnification

You agree to indemnify and hold harmless ShopVentra Fashion, its owners, employees, representatives, and service providers from claims, losses, damages, liabilities, and expenses arising from:

  • Your violation of these Terms and Conditions.
  • Your misuse of the website.
  • Your violation of applicable laws.
  • Your infringement of another party’s rights.
  • Information or content submitted by you.

17. Privacy

Your use of the website is also subject to our Privacy Policy.

We may collect and process information as necessary to provide our services, process orders, communicate with customers, and improve our website.

18. Changes to These Terms

ShopVentra Fashion may update these Terms and Conditions from time to time.

Any updated version will be published on this page with the revised Last Updated date. Your continued use of the website after changes are published means you accept the updated terms.

19. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of this website, products, services, or these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over Thane, Maharashtra, India, unless otherwise required by applicable law.

20. Contact Us

If you have any questions regarding these Terms and Conditions, orders, products, or our services, please contact us using the details below:

ShopVentra PVT LTD
Email: shopventraprivatelimited@gmail.com
Phone: +91 79771 76800
Address: 92 PH-II, Shanti Shopping, Wing 02, Mira Road, STN, Mira Road, Thane, Thane, Maharashtra, India, 4011076

By continuing to use ShopVentra, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.